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LIVE PM Offboarding Form

Offboarding Form

We're sorry to see you have chosen to end you Plan Management service with Skylight Mental Health.

Please complete the form below so we can begin organising the conclusion of your Plan Management service.

We recommend seven day's notice period so we can give your providers enough notice to submit outstanding invoices to us, as your new Plan Manager may refuse to process invoices for services delivered while Skylight Mental Health were your Plan Manager. Skylight Mental Health will not be able to process any invoices after the date entered.
We require this information in case we need to pass invoices to your new Plan Manager if they are sent to us after your service end date.

Optional Feedback

We would greatly appreciate if you could answer some brief feedback questions about your time with us. This information will help us improve the supports for other participants.

If you would prefer to submit feedback anonymously, we encourage you to call us via the contact details at the bottom of this form.

How satisfied were you with how quickly invoices were processed on your behalf?
If you have tried contacting that plan management team recently, how satisfied were you with our communication?

Thank you for your time with Skylight Mental Health's Plan Management service. Please note, if you receive any other services from Skylight Mental Health besides Plan Management that you wish to conclude, you will need to contact our Customer Relations Team at crt@skylight.org.au, or call (08) 8378 4100.

If you have any further questions or feedback, you can get in touch with us by calling (08) 8378 4100, or emailing planmanagement@skylight.org.au

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