LIVE PM Offboarding Form Offboarding Form We're sorry to see you have chosen to end your Plan Management service with Skylight Mental Health. Please complete the form below so we can begin organising the conclusion of your Plan Management service. Full Name * NDIS Number * When would you like to conclude your Plan Management service? * We recommend seven day's notice period so we can give your providers enough notice to submit outstanding invoices to us, as your new Plan Manager may refuse to process invoices for services delivered while Skylight Mental Health were your Plan Manager. Skylight Mental Health will not be able to process any invoices after the date entered. If you access other supports from Skylight besides Plan Management, can you please inform us who your new Plan Manager will be? We require this information in case we need to pass invoices to your new Plan Manager if they are sent to us after your service end date. Optional Feedback We would greatly appreciate if you could answer some brief feedback questions about your time with us. This information will help us improve the supports for other participants. If you would prefer to submit feedback anonymously, we encourage you to call us via the contact details at the bottom of this form. What motivated you to end your plan management supports with Skylight Mental Health? How satisfied were you with how quickly invoices were processed on your behalf? 1 2 3 4 5 6 7 8 9 10 No Opinion / Not Applicable If you have tried contacting that plan management team recently, how satisfied were you with our communication? 1 2 3 4 5 6 7 8 9 10 No Opinion / Not Applicable What did you like most about our plan management service? What did you like least about our plan management service? Do you have any other thoughts or comment you would like to share that would help improve the service for other participants? Thank you for your time with Skylight Mental Health's Plan Management service. Please note, if you receive any other services from Skylight Mental Health besides Plan Management that you wish to conclude, you will need to contact our Customer Relations Team at crt@skylight.org.au, or call (08) 8378 4100. If you have any further questions or feedback, you can get in touch with us by calling (08) 8378 4100, or emailing planmanagement@skylight.org.au Captcha Submit If you are human, leave this field blank.
