Can I give someone else access to my Participant Portal?
Absolutely! Send an email to email@example.com with their name, email, and relationship to you.
How can I access the Participant Portal?
Click here to access the portal.
How much funding do I have remaining?
You can access your details about your funds via Participant Portal here.
What can I spend my remaining funding on?
Each funding category has different rules on what you can spend money on, so to determine what you can spend your money on, please contact our Plan Management team at firstname.lastname@example.org or phone us on (08)83784100 to discuss.
Can I view invoices that have been paid?
Yes, they are all in the Participant Portal here.
What happens when I get a new plan?
Your Plan Management services roll over in accordance with your new plan, and you will receive an email notifying you of this. In this email, you will be invited to book a time for a Plan Establishment Meeting, where we can discuss your new plan details and funding. You can also book a time for a Plan Establishment Meeting here.
What is Invoice Approval?
Invoice Approval is a feature for you to be able to approve any invoice before they are paid. If you would like to enable invoice approval, please let us know by emailing us on at email@example.com or phoning us on (08)83784100. This feature is optional and turned off by default.
How can I claim a reimbursement?
You can upload a reimbursement request by submitting it to firstname.lastname@example.org with your bank account details.