Can I give someone else access to my Participant Portal?
Absolutely! Send an email to firstname.lastname@example.org with their name, email, and relationship to you.
How can I access the Participant Portal?
Click here to access the portal.
How much funding do I have remaining?
You can access your details about your funds via participant portal here.
What can I spend my remaining funding on?
To get the best advice on what you can spend your money on, we encourage you to speak to your Support Coordinator.
Can I view invoices that have been paid?
Yes, they are all in the Participant Portal here.
What happens when I get a new plan?
Your Plan Management services roll over in accordance with your new plan, you do not need to do anything!
What is Invoice Approval?
Invoice Approval is a feature for you to be able to approve any invoice before they are paid. If you would like to enable invoice approval, please let us know. This feature is optional and turned off by default.
How can I claim a reimbursement?
You can upload a reimbursement request through the participant portal or send us an email.