About the Role
As the Team Leader, you’ll provide operational leadership to a team of skilled counsellors and art therapists, supporting their work with diverse clients across our organisation. You’ll play a pivotal role in maintaining high standards of care , fostering professional development, and contributing to service design and delivery, ensuring a quality service is delivered to NDIS, fee-for-service and Grant funded participants.

 

Key Responsibilities

• Lead, supervise, and support a team of counsellors and art therapists
• Ensure high-quality, client-centred therapeutic practice
• Provide oversight and reflective supervision
• Manage caseload allocation, workflow, and service outcomes
• Contribute to policy development and service planning
• Foster a collaborative, values-driven team culture

Requirements for Success

• Qualifications in Counselling and current relevant professional membership, e.g. PACFA or ACA
• Demonstrated ability to lead and support the team, including providing supervision and professional development support
• Minimum three years counselling experience within Australia
• Strong management capability to monitor and manage performance against targets and budgets
• Ability to engage in strategic thinking and apply business acumen skills
• High level of self-management, communication and teamwork skills
• Demonstrated ability for self-reflection and self-awareness
• Experience or understanding of community development principles including community capacity building and partnerships
• A deep understanding of strength based, person-centered, trauma informed and goal orientated recovery from mental health challenges
• An understanding of the NDIS
• Current SA Drivers Licence and willingness to use own vehicle
• DHS Working With Children Check and DHS NDIS Worker Check