Peer Worker – Lived Experience Telephone Support Services (LETSS)
Closes: 5pm Friday the 1st of May 2026
Casual | SCHADS Level 3
Location: Metro Adelaide
Skylight is recruiting casual Peer Workers to work across a flexible weekly roster.
The successful applicant will provide mental health information, navigation and support, in real time, by way of telephone, email and web chat to enable individuals to access information, services and supports.
The Peer Worker role will work during the ‘social afterhours period’ between the hours of 4pm – 12am.
About Skylight
Skylight Programs deliver a range of recovery-oriented community mental health services by working alongside people experiencing mental illness, family and friends who care for them, and the broader general South Australian community.
Skylight services are developed with input from participants to ensure responsive, effective services that build on strengths, increase resilience and improve mental health.
Essential Requirements
• A tertiary qualification, diploma or certificate relevant to the health or mental health sectors, and/or extensive work experience in community services.
• A Certificate IV in Mental Health and/or Certificate IV in Peer Work.
• Ability to use lived experience of mental illness or carer of someone with mental illness.
• Experience in delivering telephone and web chat mental health support services.
• Demonstrated ability to provide emotional support during time of distress.
To Apply
To be considered for the role, please address the following questions within a total 1-page limit, together with a cover letter and your resume:
1. Describe what skills and attributes you believe to be most important when delivering support services to participants in the community via telephone and web chat support services.
2. Please share a time when you have needed to communicate professional boundaries in a respectful and supportive manner
3. The LETSS Peer Worker will provide mental health information, navigation and support, to enable individuals to access information, services and supports in real-time in the social afterhours period of 5-11.30PM. How will you prepare yourself for this role and what will assist you to sustain the commitment?
For more details or enquiries, please contact Sam Gray on [email protected]
Download the LETSS Peer Worker job description
Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, sexualities, cultures, and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.
To apply for this job email your details to recruitment@skylight.org.au.
