Distress Brief
Support
Compassionate, short-term support when life feels overwhelming.
No referral. No judgement. Just someone who understands and will walk alongside you.
1800 327 327
Mon-Fri, 9am-5pm
What is Distress Brief Support?
Distress Brief Support (DBS) is a community-based service for adults experiencing stress or distress. Our Lived Experience Peer Workers listen without judgement, help you make a simple plan for the next steps, and, if you choose, connect you with other supports in your local community.
DBS offers up to 3 weeks of one-to-one focused, practical support to help you stabilise, problem-solve and link with the right services.
FAQ's
How quickly can I speak to someone?
Often on the same day in person at Skylight’s Elizabeth office, or within 1–2 business days by phone or email.
Can I use DBS more than once?
Yes. You can reconnect if you need further brief support in future.
Is this a crisis service?
DBS is not an emergency service. If you need urgent help, call 000. For after-hours mental health support, contact LETSS 1800 013 755 or Lifeline 13 11 14.
Will you tell anyone I have contacted you?
Not unless you ask us to, or there is a serious risk of harm.
Do I need a GP referral?
No. You can contact us directly.
Contact Distress Brief Support
1800 DBS DBS
(1800 327 327)
For community partners and referrers
We welcome warm introductions from all agencies and organisations in the outer northern metro area – for example, community centres, health providers, sports clubs and other local services. With consent, we can coordinate a warm handover and keep you in the loop about next steps.
Accessibility &
inclusion
If you have specific access needs, please let us know how we can support you.
Wheelchair accessible venues and inclusive spaces
Interpreters and translated information available
Quiet spaces & flexible options for communication
Culturally safe, LGBTQIA+ inclusive and carer-friendly
We’re Here Whenever You Need Us
Phone
Open Hours
Mon – Fri
9AM – 5PM