Multiple Positions Available
SACS Level 2 - Casual
Multiple Locations

Skylight Programs deliver a range of recovery oriented community mental health services by working alongside people experiencing mental illness, family and friends who care for them, and the broader general South Australian community.

Skylight is keen to recruit Support Workers capable of providing individualised support to participants in the Adelaide metropolitan areas. Shifts are across various times during the day and include weekends.    

The successful applicants will have:

• Certificate III Individual Support (Home and Community) and/or knowledge and skills gained through work experience commensurate with community mental health service
• Sound knowledge and awareness of mental illness (ideally psychosocial disability) and related comorbidities and the associated impact on individuals, carers and the community
• Smartphone with internet capabilities
• Current SA Drivers Licence and willingness to use own vehicle
• DHS Working with Children check and Disability clearance
  

To be considered, please address the following questions in
a maximum of one page, together with a cover letter and your resume:

1. Describe what skills you believe to be most important when delivering support to participants in the community.
2. Describe how you work through challenges and how you feel this would impact support given to participants.
3. Provide any example(s) of how you would create positive connections with participants across a broad range of age groups, backgrounds and interests.

To view a Job Description please click here

Skylight is committed to promoting a diverse workforce and values the experience and skills of Aboriginal and Torres Strait Islander people.
 
Applications from Aboriginal and Torres Strait Islander people are strongly encouraged.

This recruitment is open and ongoing. Applications to be sent to recruitment@skylight.org.au

Multiple Positions Available
SACS Level 4: 0.6 - 1.0 FTE
Contract to 30th June 2023

At a time of major development in the sector, we are looking for energetic, flexible, adaptable and responsive staff. Skylight is seeking individuals from diverse backgrounds to support our growing Support Coordination services.

Skylight programs deliver a range of recovery-oriented community mental health services by working alongside people experiencing mental illness, family and friends who support them, and the broader general South Australian community.

Skylight is recruiting for a number of vacancies across various areas of Service Delivery, including NDIS services of Support Coordination. With a focus on service delivery, we also have project work, customer service opportunities, and various coordinating/administrative duties.

Are you passionate about working in a friendly and motivated team? Do you have experiences in rehabilitation counselling, education, nursing/medical, Autism? Are you looking for a career change?

If this sounds like you, we encourage you to apply.

The successful applicant will ideally have:

• Motivated to meet targets, work collaboratively in a team, and work in a field where there is always something new to learn?
• Demonstrated experience with NDIS Support Coordination highly desirable
• Knowledge of the NDIS desirable
• Excellent high-level communication skills including verbal, written and interpersonal
• Can work creatively to find positive outcomes
• Current DHS Working With Children check and Disability clearances

We may be able to match work with your skillset and availability. We offer excellent salary packaging opportunities and an innovative and supportive work environment.

Skylight values lived experience and peer-led programs; applications from persons with a lived experience of mental illness are strongly encouraged.

Successful applicants must be willing to undergo appropriate DHS Screening checks.

To Apply:

To be considered, please address the following questions in a maximum of one page, together with your cover letter and your resume:

1. Describe the skills, knowledge and attributes you believe to be most important when delivering support services to participants who engage with Skylight.
   
   
2. Please describe an example of when you have worked in a dynamic environment which required teamwork, administrative skills, agility and quick responses to clients’ needs.
   
   
3. The NDIS Support Coordinator is responsible for autonomously managing their time to support participants to meet their goals. Please describe your experience with similar responsibilities within a mental health environment, and what you consider is most important in this part of the role.

Skylight is committed to promoting a diverse workforce and values the experience and skills of Aboriginal and Torres Strait Islander people. Applications from Aboriginal and Torres Strait Islander people are strongly encouraged.

If you have any questions about the role please email Matt Driver on matthewd@skylight.org.au

About Skylight Mental Health

Skylight programs deliver a range of recovery orientated community mental health services by working alongside people experiencing mental illness, family and friends who care for them, and the broader general South Australian community. At Skylight, we firmly believe that mental health should not define someone. We value lived experience and peer-led programs, using them to enhance wellbeing and strengthen resilience.

About the Role

Skylight is recruiting multiple Support Workers who share a passion for quality, dependable, person-centred support services in the Northern Adelaide region – Elizabeth, Salisbury, Tea Tree Gully and surrounding suburbs. Shifts are across various times during the day and include weekends. Multiple casual opportunities are available.

About the Offer

What Skylight Mental Health can offer you:

• Competitive hourly rate - classified at SACS 2.4 Social Community Disability Award
• Salary packaging up to $15,900 per year
• Comprehensive training and development
• Flexible working hours
• Employee Assistance Program available (including counselling)

About You

The successful applicants will have:

• Certificate III Individual Support (Home & Community) and/or knowledge and skills gained through work experience commensurate with community mental health services
• Smartphone with internet capabilities
• Current SA drivers licence and willingness to use own vehicle
• DHS Working with Children Check and NDIS Worker Check (or willingness to obtain)

Enquires to Louise Ray louise@skylight.org.au

How to Apply

Please address the following questions in a maximum of one page, together with a cover letter and your resume to recruitment@skylight.org.au

1. Describe what skills you believe to be most important when delivering support to participants in the community.
2. Describe how you work through challenges and how you feel this would impact support given to participants
3. Provide example(s) of how you would create positive connections with participants across a broad range of age, groups, backgrounds and interests.

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.

Skylight Mental Health is keen to recruit Customer Relations Officers to support Skylight service delivery within a customer service position. The tasks may include but are not limited to, responding to general enquires from participants and members of the community, identifying service needs and engaging in administrative functions to support organizational requirements, answering first point of contact calls, completing bookings for all Skylight services, all within a fast-paced environment.  The Customer Relations Officer will be required to build and maintain respectful and compassionate relationships with Skylight participants.

The role is classified as SACS 2 SACS Level 2.4 and Maximum Term Contracts until 30 June 2022. We have vacancies at Wayville and Elizabeth locations.

Requirements for Success

• A Cert II in Business Administration or similar qualification and/or experience in reception and administration support services with a community or health organisation will be well-regarded
• Demonstrated ability and experience in reception and administration work
• Demonstrated knowledge of customer service principles and proven ability in providing excellent customer service
• Strong time management and organisational skills with the ability to juggle multiple tasks
• Demonstrated high-level communication skills including verbal, written and interpersonal
• Proven ability to take initiative, problem-solve and work autonomously when required
• Demonstrated ability to embrace change and strive for continuous improvement
• Knowledge of Customer Relationship Management databases would be advantageous
• DHS Working With Children Check and NDIS Worker Check – Apply Here

What can we offer you?

• An attractive remuneration package, including Salary Packaging - save up to $15,900 per year tax-free!
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
• An Employee Assistance Program - a free and confidential phone-based counselling service available to all staff and immediate family members

Applications

For more details or enquiries, please contact: Tim Gogoll at (08) 8378 4100 or timg@skylight.org.au
 

To be considered, please address the following questions in a maximum of one page, together with your cover letter and your resume:

1. What interests you most about this position?
2. Describe a time when you were asked to do something you had never done before. How did you react? What did you learn?
3. Using examples, please demonstrate how you manage priorities in a dynamic service environment?

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.

For more details about this role please, review the Job Description.

Applications to be sent to recruitment@skylight.org.au by 5pm Wednesday 7^th July 2021

Skylight Mental Health is keen to recruit a Customer Relations Specialist. The Customer Relations Specialist key role is the first point of contact for both prospective and existing customers and works to ensure Skylight’s customers receive the best possible service experience. As a Customer Relations Specialist, your tasks may include but are not limited to, responding to general enquires from participants and members of the community, identifying service needs and creating appropriate service plans for participants and engaging in administrative functions to support organisational requirements.

The role is classified as SACS 3 SACS Level 3.1 and Maximum Term Contracts until 30 June 2022. We have vacancies at Wayville and Elizabeth locations.

Requirements for Success

• Experience in providing a high-quality customer service
• Demonstrated high-level communication skills including verbal, written and interpersonal
• Proven ability to take initiative, problem-solve and work autonomously when required.
• Commitment to ensuring that people with a disability have access to high quality and responsive services
• Knowledge of Customer Relationship Management databases would be advantageous
• Demonstrated ability to embrace change and strive for continuous improvement.
• DHS Working With Children Check and NDIS Worker Check – Apply Here

What can we offer you?

• An attractive remuneration package, including Salary Packaging - save up to $15,900 per year tax-free!
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
• An Employee Assistance Program - a free and confidential phone-based counselling service available to all staff and immediate family members

Applications

For more details or enquiries, please contact: Tim Gogoll at (08) 8378 4100 or timg@skylight.org.au
 

To be considered, please address the following questions in a maximum of one page, together with your cover letter and your resume:

1. Describe a time when you were asked to do something you had never done before. How did you react? What did you learn?
2. Using examples, please demonstrate how you manage priorities in a dynamic service environment?
3. Please provide an example of a time when there was a decision to be made and procedures were not in place. How did you approach the problem? What role did others play? What was the outcome?

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.

For more details about this role please, review the Job Description.

Applications to be sent to recruitment@skylight.org.au by 5pm Wednesday 7^th July 2021

Skylight is recruiting for a Community Development Officer for Community Connections, a new DHS funded service to support vulnerable and isolated individuals connect and/or reconnect to their community for positive wellbeing outcomes. This role is classified at SACS Level 4 and a Maximum Term Contract until June 2023 and will be based in the Limestone Coast region. Attendance at the Skylight Mount Gambier office will be required at least several days per week.

Under the general direction of a supervisor, the Community Development Officer will coordinate and support partner agencies to provide appropriate services for community members. The role includes planning and chairing community partnership meetings, networking across the community, and also a portion of direct service delivery. Working closely with the Skylight Community Connections team members in other regions, there will also be administrative and reporting requirements. The successful candidate will have excellent community development skills, the confidence to plan and lead community meetings, and good administrative skills.  

We would like to hear from applicants able to meet the skills, knowledge and experience required. Please distribute through your teams and networks.

A Job Description is available here.  For queries please contact Edward Whyte on 0400 354 765 or EdwardW@skylight.org.au  

How to Apply

If you are interested in applying please attach a current CV and answer the following questions (limit 75 words per question) by 5pm Wednesday 21^st July  2021 to recruitment@skylight.org.au

1. What do you think is important when supporting isolated community members towards connection and wellbeing?
2. Please give an example of when you have contributed to the establishment of a new initiative or service within a community development approach?
3. Please give an example of when you have planned and chaired a community meeting.  

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.

Skylight is recruiting for a Coordinator to support Skylight’s services in the Limestone Coast. This role is classified at SACS Level 5 and a Maximum Term Contract until June 2022, with the likelihood of extension and will be based at Skylight Mount Gambier, servicing the Limestone Coast region. The role will be part-time 0.6FTE, with expectations that the first six months will require 0.8 to 1.0 to strengthen practices and systems at the Mt Gambier office.

Under the general direction of a supervisor, the Coordinator will direct staff to connect with appropriate and consistent Skylight systems and processes. The Coordinator will network in the region for the purpose of business growth and enhancing Skylight’s reputation as a high standard NDIS service provider. The role requires high levels of involvement in establishing the Limestone Coast’s NDIS business, including liaising with Skylight staff to set up and maintain on going NDIS services.

The successful candidate will have an excellent grasp on systems and processes, leadership confidence to ensure that processes are followed, networking/customer relationship skills and good administrative skills.  

We would like to hear from applicants able to meet the skills, knowledge and experience required. Please distribute through your teams and networks.

A Job Description is available here.  For queries please contact Matthea Malcolm on 08 8378 4100 or mmalcolm@skylight.org.au

How to Apply

If you are interested in applying please attach a current CV and answer the following questions (limit 75 words per question) by 5pm Wednesday 21^st July  2021 to recruitment@skylight.org.au

In less than one page, please respond to the following questions:

1. The Coordinator role will need to direct local staff to connect to centralised Skylight supervisors and processes. Please describe a situation when you have needed to support this level of clarity and practice previously.
   
   
2. Please describe how you have networked for the purpose of building incoming referrals and growth in business.
   
   
3. What has been your experience with the NDIS and/or detailed intake processes for new customers?

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.

Skylight Mental Health is recruiting a Finance Officer. Under the direction of the Finance Coordinator, the Finance Officer will work in a diverse and dynamic environment to provide information and support to NDIS participants and carers and Support Coordinators. The role is classified at SACS Level 3, 0.6fte and a Maximum Term contract until June 2022.

Requirements for Success

• Qualification in Bookkeeping or Accounting
• Highly developed self-management, communication, organisational, negotiation and interpersonal skills.
• Previous experience in a customer service and finance role.
• Advanced skills in Microsoft Office, particularly Microsoft Excel
• The ability to handle complex and sensitive enquiries.
• Knowledge of the NDIS and the NDIS Provider Portal highly desirable.
• Demonstrated ability to embrace change and strive for continuous improvement.
• DHS Working With Children Check and NDIS Worker Check – Apply Here

What can we offer you?

• An attractive remuneration package, including Salary Packaging - earn up to $18,500 per year tax-free
• Employee benefits that promote work-life balance
• An organisation that values your individual contribution in a supportive team environment

Applications

For more details or enquiries, please contact: Joshua Gore at (08) 8378 4100 or JoshuaGore@skylight.org.au

A complete Job Description can be found here.

Applications to be sent to recruitment@skylight.org.au by 5pm Monday 2^nd August 2021.

To be considered, please address the following questions in a maximum of one page, together with your cover letter and your resume:

1. Can you share an example of applying consistent attention to detail, and accurately processing large quantities of information and data in a timely fashion?
2. When have you managed multiple priorities, and used judgement to delegate time appropriately between them?
3. What experience do you have processing information and data, and communicating it effectively to multiple stakeholders with various levels of understanding and subject-matter awareness?

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.